If you can't find it in the Applicatiosn menu, are you sure you installed the full TeamViewer app? Maybe you have the Quick support version installed. If now look in the Applications folder and start it from there. Look ok the recent items option on the Apple menu. Looks like you just need to get TeamViewer running on your Mac. Why won't Team Viewer add my Macbook to my account?Īre these related? I'm leaning towards no due to the very existence of the Mac supported version of Team Viewer.Īgain, I'm new at this and honestly don't know much of what I'm doing and would appreciate some patient assistance. Is this because Team Viewer doesn't connect the rival operating systems? I'm able to see the Acer with a 'connect' button but when I click it, I get a pop-up telling me to open Team Viewer and when I click the 'open Team Viewer' button in the pop-up, nothing happens.
Teamviewer quicksupport mac grey screen software#
I can't create an unattended access password for it or add it to my account's network/group and can only access the remote manager at the website vs being able to do so in the software on the Acer. On the Macbook, however, I can do nothing more than open the program. I set up an unattended access password and it's been added to my account's group or network or whatever. I've installed Team Viewer on both machines and on the Acer, it went smoothly. My goal is to access the Acer remotely from the Macbook Air and be able to transfer files in the same direction. My secondary: An Acer Aspire 5532 with Windows 10.
My primary: A Macbook Air 2010 with OSX High Sierra 10.13.6Ģ. I'm a first time user, am NOT heavily tech savvy and it's possible Team Viewer might not be capable of serving my purpose.ġ.
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